Privacy Policy

How we handle your information.

Printr collects only the information needed to respond to requests, prepare estimates, deliver the work, and operate the website responsibly.

Personal information

Personal information is information that identifies you or can reasonably be linked to you. For Printr, this may include your name, contact details, organization, event details, print requirements, product selections, notes, and files you choose to provide.

Collection and use

We collect information you provide through the website, email, phone, or direct business interactions. We use it to review requests, advise on print, prepare estimates, coordinate production, delivery or installation, communicate with you, maintain business records, and protect our services from misuse.

When information is shared

Printr may provide information to service providers that support website operations, file storage, communications, production, or delivery, but only as needed to provide those services. We may also disclose information when required by law. We do not sell, trade, or rent personal information for marketing.

Security

We use administrative and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. No method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies and website activity

We use cookies and limited website analytics, including Google Analytics, to understand how people find and use the site and to improve its performance. Analytics does not receive names, contact details, estimate responses, or uploaded files. Learn how Google handles data from sites that use its services.

Retention

Files submitted for an estimate are scheduled for deletion after 60 days. Other records are kept only as long as reasonably needed to respond, complete the work, resolve an issue, maintain business records, or meet legal requirements.

Your choices

You may ask to access or correct personal information Printr holds about you, or request its deletion where applicable. You may also withdraw consent to future use, subject to legal, contractual, and record-keeping requirements.

Updates and questions

We may update this policy as our services or legal obligations change. Questions, requests, or concerns about Printr’s privacy practices can be sent to hello@printr.ca. Additional information about privacy rights is available from the Office of the Privacy Commissioner of Canada.

Contact

Questions or a privacy request?

Tell us what you would like accessed, corrected, reviewed, or removed.

hello@printr.ca

Last updated July 12, 2026.